Effective Date: 2nd August,2024
At ChillaxTee, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (www.chillaxtee.com), which is operated by Active Fashion India.
1. Information We Collect
When you make a purchase or attempt to make a purchase through our website, we collect the following information:
- Name
- Email address
- Phone number
- Shipping address
We do not store any payment information directly. All payments are processed securely through our payment gateway partners.
Additionally, if you subscribe to our newsletter, we collect your email address for marketing purposes, which you can opt out of at any time.
2. How We Use Your Information
The information we collect is used for:
- Processing and fulfilling orders
- Communicating with you regarding your order or inquiries
- Sending newsletters and promotional materials if you subscribe to our mailing list
- Improving our website and services
3. Third-Party Services
We use third-party services to process payments and deliver your orders:
- Payment Gateway: We use Cashfree for processing payments. No payment information (e.g., credit card details) is stored by ChillaxTee.
- Shipping: We partner with major courier services, including Bluedart and DTDC, to ensure timely delivery of your orders.
We do not share your personal information with any third parties for marketing or analytics purposes.
4. Data Retention
We do not retain customer information for extended periods. Personal information is kept only as long as necessary to fulfill your order and comply with legal obligations.
5. Your Rights
You have the right to:
- Request the deletion of your personal information.
- Opt out of marketing communications by unsubscribing from our newsletter or emailing us at support@chillaxtee.com.
If you would like to request the deletion of your data or have any concerns regarding your privacy, please contact us at support@chillaxtee.com.
6. Cookies
We do not use cookies to track or personalize your experience on our website.
7. Security Measures
We take the security of your personal information seriously and ensure that it is handled securely. We do not share or sell your data with third parties. All sensitive information (such as payment details) is handled by secure third-party services.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: support@chillaxtee.com
- Phone: +91-9873586767
- Address: 15/4A, 3rd Floor, Sector 23, Rohini, Delhi-110085
